![]() Locate the device that needs service, then select Info & support > Start order.įor more detailed info on the service process, see How to get service for Surface or Getting your Xbox device serviced. On /devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. How to get service for your Microsoft device In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left. Locate the device that you want to check the warranty on, then select Info & support. Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. ![]() For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced. For the issue on the Surface, kindly run these steps then check if still the issue persist: 1: Run Surface Diagnostic Toolkit and check Windows Update. Registering your Microsoft deviceīefore you can check your warranty or get service, you may need register your Surface or Xbox to your account. You may also use the Command Prompt by entering this command: wmic bios get serialnumber. If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims.
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